Privacy policy

PRIVACY POLICY

Effective Date: March 28, 2026

1. Introduction NOVA ROPA (a private partnership between Macey Aleigh Bowens and Tsuri Enterprises LLC) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

2. Information We Collect We collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping address, and payment information when you place an order.
  • Device Information: IP address, browser type, and pages visited, collected automatically via cookies and similar technologies.
  • Order Information: Products purchased, order history, and transaction details.

3. How We Use Your Information We use your information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to customer service inquiries
  • Improve our website and product offerings
  • Send promotional emails (you may opt out at any time)

4. Sharing Your Information We do not sell your personal information. We may share your data with trusted third-party service providers (such as payment processors and shipping carriers) solely to fulfill your order. All third parties are required to keep your information confidential.

5. Payment Security All payment transactions are encrypted and processed through secure third-party payment processors. We do not store your full credit card information on our servers.

6. Cookies Our website uses cookies to enhance your browsing experience. You may disable cookies in your browser settings, though some features of the site may not function properly as a result.

7. Data Retention We retain your personal information for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

8. Your Rights You have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications at any time

To exercise these rights, contact us at support@nova-ropa.com.

9. Children's Privacy Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us NOVA ROPA 312 W 2nd St Unit #A2299 Casper, WY 82601 United States Email: support@nova-ropa.com Phone: (815) 771-0009